When you have a small or medium-sized business and you’re looking for ways to expand, outsourcing IT services might be the first thing that comes to mind. A business move that can have a big impact on your infrastructure, it will affect the way that you and your staff will operate.
Whether you’re beginning to consider this move or you’re unsure as to whether or not it’s suitable for your organization, this list of the top pros and cons of outsourcing IT Support and consultancy might give you the answers that you’ve been looking for.
Firstly, here are the pros that you can expect:
By outsourcing IT services, you can rest assured that there will be limited downtime throughout your operations. Helping your business’ continuity, you won’t have to worry about any delays occurring due to potential cyber threats, systems going down etc. Giving you the level of security you require, your business will be far more protected than it would have been by relying on your internal staff alone.
Consistently monitoring and updating your systems, the experienced outsourced team will ensure that there is a disaster recovery plan in place to prevent any disruptions from happening.
A Cost-Effective Decision
Not only will you not have to pay for more salaried staff (most IT services organizations only require a small monthly or annual fee), but your business will also save money that could have been lost in a cyber attack. Benefiting your company in the long term, you can use the money that you’ve saved elsewhere in your business.
24/7 Maintenance and Protection
No matter what industry your business is in, you need to know that it’s networks and systems are up to date and monitored 24/7 in case a breach occurs – which is where a managed IT company comes in.
Targeting and quickly fixing any issues, you won’t have to worry about your networks being at risk. You’ll also have access to the most innovative tools and experience – as the outsourced team are frequently being trained in the latest techniques within the industry.
Free Up In-house Resources
As your business grows, as with the responsibilities of your IT department. To help ease this transition, a managed IT service will be able to accommodate the extra functions that you require. Bringing their innovation and expertise into your business, your current staff can work hand in hand with them to achieve better networks and IT infrastructure.
Now, onto the cons:
They Might Not Be Very Flexible
You need to know that the company will work with your team seamlessly. So before you invest in their services, consider how flexible they are with the way that your business currently operates. You don’t want to feel as though you’re being bulldozed into buying software – you want to know that they will offer a bespoke service that aligns with your targets.
You Might Feel As Though You Have Less Control
Following on from the above, once you hire a managed IT service provider, you want to know that they won’t take over your IT team completely. You want to still have control over IT functions, whilst knowing how the changes that they make will impact your business.
No Physical Presence
Unless you opt for a company that offers virtual services that are on hand to answer any queries when you need them (click here to learn more about these), you might feel as though the remote nature of outsourcing is not right for your business. Even though they can monitor and fix issues away from your office, you might feel as though the barrier of communication between you and them is too big for it to work.