There are many different responsibilities that you have when running your own business, and while it can be a very rewarding experience when you’re able to overcome various obstacles, it’s also an awful lot of pressure that you have to deal with. This is why we go about hiring employees so that we are able to spread out the workload and assign people with different jobs so you’re no longer expected to do it all. Then being able to focus on the management aspect, while your employees sort out the marketing, sales, accounting, customer service, communication, and so on.
One thing to remember though, is that just because you have more help doesn’t mean that everything will be easier. Managing people is one of the hardest things to manage altogether, because they have opinions, and attitudes, and feelings, so you need to be good at understanding, not just barking out orders.
Here are some common troubles you may run into, and how you can make them better.
Targets not being met
A very frustrating time in your business, is when you’ve gone out of your way to hire the best people for the job, only to find that they aren’t meeting the targets you’re setting them. Your first thought should be a reflection of yourself – are you making things too difficult, or are they just not working as hard as they could? One way of figuring this out is to put yourself in their shoes and have a go at the tasks you’ve set out. If you can do it in the time limit you’ve set them – then they should be more than capable. Having an employee referral platform is a brilliant way to put out incentives and have them understand them clearly without having to worry about sorting through messy spreadsheets, while having an insight into where they’d like their career to go.
Complaints being made
No matter how good of a boss you are, there will be a time where you run into a few complaints, and this can be from employees unhappy with other employees, or employees not happy with customers, and even employees not happy with you. While it’s never nice to listen to negative feedback, it’s important that you understand just how much use it can actually be. You may think that everything in your business is running smoothly, and so you don’t bother digging any further, but this could be the thing that stops you from being great. When an employee comes to you with a problem – listen to them, no matter how silly you may find it, your job is to remain professional and never judge what is coming out of someone’s mouth. When an issue arises – you take care of it immediately.
As you can see these were just a couple of examples, but they are the most common, so make sure you know how to properly handle them so that you can be the best boss, with the best set of employees.