Technology has changed the way we live our lives: it has made it more comfortable and helped us be better connected with each other and the institutions important to us. The results of this change are most noticeable in business.
Technological developments allow small business to get a head start without having to spend too much money on infrastructure and advertising. These tasks are now made much easier by the use of the right gadgets and software. This closes the gap between older, longstanding businesses and those who are just trying to make their name.
This progress, however, also means that labor itself is becoming obsolete in some cases, and employees need to find ways to become more specialized in their fields of work.
Virtual remote connection
Most of the work these days can be done online. This allows businesses to save a lot of money on setting up an office. As this isn’t a small expense, a lot of new businesses can find it very challenging to set up an actual office. And since we live in the era of startups, this is often the case. Even the biggest startups in Australia have started out with teams of up to six people and grew in size over their first two years, mostly working with distributed virtual teams. This has enabled companies to invest in creating almost paperless offices – a trend now gaining in popularity in Australia.
Working remotely also means that a business can find employees with the exact skills needed regardless of where they are in the world. There are only a few key positions that a startup needs to fill with people whom they actually need to meet in person. The rest of the jobs can be done efficiently without any need for the employees to ever see each other in real life.
Cloud-based storage and software solutions
Cloud-based storage has revolutionized the way offices are set up. There used to be a time when organizing an office required a lot of space and different equipment to keep the business operational. All of this has lost its purpose with the development of cloud-based storage and software solutions.
Most businesses need to store a lot of data about their customers and clients. This used to require having a secure archive and a good system of organization. Having it-cloud solutions at hand means that you don’t need to worry about such things anymore. Searching for data is also much easier and faster in a cloud than it would be with a physical archive.
For both SMBs and SMEs, cloud solutions have become a primary choice because they don’t have to:
– invest in IT infrastructure and maintenance
– worry about their physical location
– pay additional software licensing
This is also the case with enterprises that rely on managing and processing a huge amount of data. For example, FastTrack, a recruitment platform in Australia, manages and processes a lot of data on a daily basis. Their physical location is in Sydney yet their IT infrastructure is hosted and provided by RockIT cloud, a company that provides managed IT services in Melbourne which is around 700 km away.
Process organization and automation
Organizing day to day operations of a business is often even more difficult than finding the funds to start it. A good manager is hard to find; it takes more than knowledge of the industry to run a business. Most of these issues are made easier by technological developments. Automating the process organization will also make the business more efficient by utilizing the skills of your employees in the best way.
Other processes, such as customer support, can be automated as well. It not only saves money on labor, but it also provides the customers with a better and more comfortable user experience. This, in turn, means better sales and more brand loyalty. The customers like to know that your business is exploring new tech and is trying to stay on the cutting edge of developments.
Performance monitoring and analysis
Business is only as good as its employees. The management should always be focused on finding the best employees and rewarding their hard work. That way the employees stay loyal to the company and the business gets more productive. However, finding out who the most useful employees are can be quite difficult.
Because most of the work is done online, the software could be used to keep better track of the performance of each employee. It allows the management to reward those who contribute the most and work out a solution with those who are lagging behind. When these decisions are based on data, there’s much less conflict within the office.
It’s also possible to utilize peer reviews in a more substantial manner because the tech could allow them to be more fact-based and completely anonymous.
Business technology has made work more efficient and more comfortable for workers all around the world. And it is certain, that it’s going to develop even further and make itself entirely indispensable.
Oscar Waterworth – a digital nomad, writer and senior editor at BizzmarkBlog. By working with product development teams for nearly a decade now, he has gained a great deal of insight on remote team management and project operations in the startup sphere.