Internal communication is extremely important for any business, especially in the uncertain start-up period. Through making internal processes more smooth and convenient, certain aspects of communication can have a major impact on your bottom line. If you want your business to succeed and grow, it may be time to forget about some of the hard, measurable factors, and think about the way your staff are talking to each other. Here are a few proven ways to optimize internal communication.
Set a Good Example
Many small business owners launch their ideas with a skill set that doesn’t include clear, effective communication. This should be a linchpin in any effective leader’s arsenal, so start with a self-assessment, and start leading by example. By being the first to give feedback, comment, share experiences, and answer queries, you’ll quickly start to encourage your employees to do the same. When you’re a great communicator, you’ll set a standard for everyone around you, and stimulate better communication in all aspects of your business. Start keeping lines of communication wide open in your immediate circle, and everything else will start to fall into place.
Skip Any Unnecessary Communications
While regular meetings have their advantages, there are many online tools and telecommunications services which can distribute important information, without having to interrupt employees’ individual workflow for a single, simple project update. Furthermore, while emails can be useful for broadcasting simple memos, this communication channel is quickly becoming obsolete in the face of all the collaborative and decision-making solutions that the modern economy calls for. One thing that many millennial entrepreneurs are looking into is commercial social networks, such as Zendesk. Depending on the current state of your business, these can make short work of updates, problem solving, and sharing information across different departments.
Break Up the Hierarchy
Some degree of authority is essential in any business, but if it’s too set in stone, it can lead to jammed or slow communication. An increasing number of companies are doing away with these, and for a good reason: it makes their structured teams more effective and efficient. If decision making isn’t bottlenecked, and leadership is kept accessible, it will lead to more fluid communications, faster results, and better flexibility in the face of challenges. If you’ve been working within a set hierarchy for some time, taking this approach can be challenging to begin with. By the end of it though, it will make life easier for everyone at your business.
Bring Your Vision and Mission Forward
Every CEO wants everyone at their business working towards the overarching vision they have for the company. However, do your staff know what your business’s vision actually is? Everyone should be able to see and understand the overarching milestones for the company, allowing them to communicate and work effectively with one another. It can be hard to link routine tasks with the business’s bigger picture, but making sure everyone who works for you is aware of the company’s vision can work wonders for communication and productivity.