The biggest challenge when it comes to small businesses is operating within a budget. One that can give you a boost in terms of your financial needs, as well as to make sure that your business runs smoothly. Any small business will attest this. After staff. After financial resources. And after marketing clout, having the right technology is an invaluable tool. This will make your business stand out from the crowd of hundreds of other small businesses. Technology colors everything that we do in life now. It is essential that you have skills in the most niche of technology. Of course, tech has been advancing at such a rate that it is hard to keep up with the moving times.
So in the small business arena, you need to be sure that you can stay ahead of the curve in all aspects of small business especially the technology side. Having a business with staff members less than fifty makes it a challenge to run while also having the capital behind it to get the right systems you need. With technology evolving at a rapid rate you need to know what you can get that will aid your business in all areas. From productivity to generating leads and everything in between. Technology now governs all our decisions and is the most effective way to communicate in the business world of the 21st century. Here are some tools that you should get for the burgeoning startup or small business.
This is software that is widely used in the bigger businesses. It is time to bring it to the smaller ones. Customer Relationship Management is software that you are able to integrate into your existing office hardware. It is similar to a Rolodex and a social network. The basic premise is to collate all of your data for your business to take advantage of the information in the right ways.
It helps businesses to pinpoint specific business or industry trends. It can help you keep track of your sales. And it can help to automate many of the standard day to day interactions with your business. The use of back office hardware has increased over the years. And this is one of the prime ones to help reduce a number of basic tasks that your staff has to go through. For example, your basic administrative duties. Sales CRM systems keep the data centralized which will save precious time retrieving it. Overall, this is a system to help your staff increase their productivity and as a way to help streamline your company’s focus. It is a tool you need to integrate into your business.
VoIP phone systems are a way to communicate that a small business with an expanding client and employee base needs to work on the cheaper side. VoIP stands for Voice Over Internet Protocol. They are, in essence, a telephone system that you can connect to your internet connection. This could be a shock in terms of cost. If you look at the business costs, you may see that your calls abroad in the early days will set you back a fee that you had not thought about! With the VoIP systems, you can easily bypass this. Connecting it to your already established internet line will do you some good for business costs.
In addition to this, VoIP service providers have other services within their packages that can really help small businesses. They have call queues that are automated, which can give your business a more important veneer. As well as automated attendants to help you manage your call queues and these systems can integrate into your existing computer setup very easily, saving you that headache of many hours of computer downtime that will cost your company precious lead getting time.
If you are running a business without a physical base of operations and you are relying on communication with staff, the VoIP systems can connect to your staff using a remote worker function. And you don’t even need to set up a landline phone in each of your employee’s homes, it will connect to their mobile phones. That way you ensure total communication.
Risk Management Software
An invaluable piece of software. This works by identifying what risks are associated with a certain set of assets and then communicates these back to the company. Usually, this is communicated back by dashboards on-screen. This is done by collecting data from the whole enterprise IT system. It can indicate where certain risks lie within it. Another use of these systems is to help manage the business’ IT risk by informing you of breaches in security. It can also remind you to refresh your IT security. All in all, having risk management solutions in place is a good way to keep your company on top of IT risks.
Landing Page Software
Are you struggling to get your image or brand off the ground properly due to lack of funds? Using landing page software is a cheap way to help give your company the right leg-up. There are many tools you can get to give your website home page a quick overhaul. For a lot of small businesses, the fact that it is up and running seems to be enough. The image is such a key component, it will dictate whether people will want to delve further into what you have to offer. If they click onto your website and see that it is a very basic script with a couple of pictures scanned in, what image does that communicate? Not a good one! There are many tools you can use to get your home page completed quickly. Even if you are stuck for inspiration, you can use one of the many templates available to you. As well as this, you can use an image editor, and you can test the page before you officially make it go live. You may even find that the website has been the last thing on your mind for some time. So, if you are in a rush to create a page that is inventive and stands out, using landing page tools will help a lot.
Virtual Office Functions
The image of the small business is something that people can struggle with. From the point of view of the customer it can be a tad disconcerting if dealing with a company that is so small that it can appear somewhat disorganized. You’ve been to a store where there’s been an issue with the card machine, and so you are left waiting for them to deal with it. Even from the business side, you don’t want to be dealing with a company like that, they are dead weight. So what can you do to help build up a reputable image? Virtual office functions are a great way for the small business to give itself a boost in appearance while still operating minimally. If you are without a business location, you can use the service of a postbox. This is where all your correspondence can go to, and it can be forwarded back to you. The benefits of having this are, firstly, the postbox is more official looking than your residential address. And secondly, it saves you having to put your home address on all business correspondence! These virtual office companies also provide virtual assistants and virtual call handlers. Again, this is another great way for giving your business a more reputable image.
All in all, the more tools you can have, the better. But if you are stuck for finances, then choosing from these will do your business a good service, inside and out.