It’s an easy reason to start despairing. Out of seemingly no-one’s fault, there are just too many mistakes piling up in the business. You can’t pinpoint just one problem, but the outfit just isn’t efficient enough to keep going as it is. You might feel ready to throw in the towel, but you don’t have to. Instead, you should start operating like a business surgeon. You can get all those parts moving better, you just have to know how to. Here’s how you do it.
Track, track, track
The first thing you need to do is identify the problem. It’s likely that you’re going to find quite a few if your business is still new. You might need GPS fleet tracking software on your vehicles to make sure everything is moving in time. In the office, you may need to track productivity with project management software. Have your employees keep a log of the tasks they do every day, but don’t be ready to jump down their throats just yet. Bad productivity and late deliveries aren’t always the fault of your team. We’ll look at that part next.
Create a guidebook for your business
Sometimes, it’s the processes behind the running of the business that’s holding things up. Too many business owners stick to the same faulty ways of giving employees a task and just assuming they can handle it in the best way. Sometimes, it takes a different perspective. Take the time with your employees to systemize their tasks. To find the most efficient ways of cutting out cost and time spent without cutting corners. Flowchart the process and document how they carry out that task. Systems need to be flexible, however. Once you have your new systemized process created, don’t feel like you have to stick to it as if it were the law. Allow for wiggle room.
Set key performance indicators
Once you’ve got the process nailed down, it’s about measuring it all again. To make sure that you’re moving in the right direction, you need to find the indicators of a successful transition. Key performance indicators need to be SMART. That is: specific, measurable, achievable, realistic and time-bound. Finding these indicators makes it a lot easier to not only measure where the business is failing. It allows you to use the data you’ve been tracking in the first step to better communicate your strategic goals to your staff. It allows you to take the direction you want to go in and communicate it in very real terms to how your staff and their jobs impact it. This way, you’ve given both yourself and your staff the tools they need to know when and how to improve.
Find the problem, find the solution and implement. Those are the three keys of making a business more efficient. Saying it like that makes it sound easy but it takes an in-depth look at your processes and taking the time to look at real data. It takes time and effort, but to get a business running at peak performance is well worth it.