Open Door Policy

Have you ever worked at a company where you really felt that your company has your back? What I mean by this is, do you feel as if your job would be secure if something were to happen and you had to take a couple of weeks off for a family emergency? Every employee should feel that their company would have their back in the event that something was to happen.

Creating an open door policy where employees can feel comfortable talking to their employers about things that are usually a little more private, such as a struggle with an ailment, or a family members issue where time off may be needed for the employee. I have always found that being upfront about things like this helps the employer-employee relationship and can help set reasonable expectations to and from the employer.

This open door policy can also lead to advancement opportunities if the employer understands that the employee is not trying to get out of work, but that he or she truly has some personal struggles that need to be tended to. Without this open relationship, the employee may feel additional stress with the family obligations and work obligations tearing him or her away from each other. Feeling that the company has his or her back is a great way to help reduce stress, help motivate the employee to continue producing high quality work, and help reduce employee turnover, even if there are family issues that arise.

Have you ever worked for a company where you knew your employer had your back, no matter what?


  1. Great post Kristy. And open relationship is essential imo. I've had two businesses as you know, and we always had a very open relationship with the people who worked with us. It was very important to keep some boundaries, but I felt being part of a team and knowing that everyone is there to help, to listen, to offer support and encouragement was of utmost importance. On occasion I admit that even the nicest, most dependable employees ended up taking a little advantage…but for the most part, personal issues that came up were legitimate and we always tried to accommodate everyone's requests and concerns. It saddened me to hear stories from clients about companies where people were reluctant to communicate because they feared losing their jobs or else colleagues interfering and causing problems with management.

    1. Joanna, as an employer / supervisor we generally have to trust that our employees have to be honest about their personal issues. I have always found that honesty is the best policy in any situation and with everyone we meet (with very few exceptions). There will be those employees who do take advantage of an open door policy; however, how can we judge who may be lying and who may be telling the truth. As employers / supervisors, there is little we can do about that other than not grant requests for days off or ask for doctors notes. For the most part, we have to believe what they are saying and, as you said, attempt to accommodate all requests and concerns. Thank you for your comment!

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